# Process automation with AI

Source: https://dropdigital.de/en/leistungen/prozessautomatisierung
Language: en
Site: DropD., https://dropdigital.de

## Process automation with AI

The umbrella term most enquiries arrive under. This page works out which process you actually mean.

It is obvious that something could be automated. Just not what first. Every department names a different bottleneck, and every one of them is right. The last two tool attempts changed nothing, because nobody wrote down the process first. Measure first, build second Five areas: communication, documentation, customer management, finance, core processes. We look at where time is lost and convert it into hours and fully loaded cost. The result is an order of work, not a wish list. One process, until it holds The first process gets finished, not three half-finished. Until somebody in the business uses it without us sitting next to them. Then the next one. The process goes on paper before software speeds it up A process written down nowhere does not get faster through automation, it gets invisibly wrong faster. So writing it down always comes first. Repeating steps Take them over once the rule is clear Automate before anyone can state the rule Exceptions Detect them and hand them to a person Decide by itself what counts as an exception Approvals Prepare them, assemble the paperwork in full Approve. A person decides what is binding Existing software Connect where there is an interface Replace it because the new thing looks nicer Where do you start? Not with the tool, with the process. Anyone recommending a specific AI solution in a first call without knowing your workflows is a warning sign. Sensible first steps are usually search across your own material, email triage or quoting, because effort and payoff become measurable early there. What size of company does this pay off for? From roughly 20 staff it becomes calculable, because that is when enough similar cases accumulate. The real measure is not headcount but repetition: a process eating two staff hours a day costs 25,000 to 40,000 euro a year at fully loaded rates. How long does a project take? The operations check takes two to three weeks. A single workflow is then live within four to eight weeks. A rollout across several areas runs three to six months. You see an artefact every week, not a result at the end.

Link: https://dropdigital.de/en/leistungen/prozessautomatisierung
Id: usecase-prozessautomatisierung